Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other applicable data protection laws is:

The website and the RheinKabel brand are operated by German Secure Tec Solutions GmbH. RheinKabel is a registered trademark owned by German Secure Tec Solutions GmbH.

2. General Information on Data Processing

Protecting your personal data is important to us. Personal data means any information relating to an identified or identifiable natural person.

We process personal data in accordance with the GDPR, the German Federal Data Protection Act (BDSG), and other applicable data protection rules. We process personal data only to the extent necessary to provide this website, handle enquiries, or for other purposes described in this privacy policy.

This privacy policy explains what data we process on the RheinKabel website, for what purposes, on what legal basis processing takes place, and what rights you have.

3. Website Delivery and Server Log Files

When you visit our website, our web server automatically collects information and stores it in server log files. In particular, the following data may be processed:

• IP address of the requesting device
• date and time of access
• page or file requested
• referrer URL, where transmitted by the browser
• browser type and version
• operating system used
• HTTP status code
• volume of data transferred

This processing is carried out to technically deliver the website, ensure system stability and security, detect misuse or attacks, and analyse technical faults.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable, and reliable provision of our website.

Server log files are retained on the web server according to the configured rotation policy. Logs are currently rotated daily and 14 log files are retained. Log data is stored only for as long as necessary for the purposes stated above and for technical security, and is then deleted or anonymised unless a legal retention obligation or a security-relevant incident requires longer storage.

4. Contact Form and Email Contact

You can use the contact form on our website to submit product enquiries and other business-related messages. When you use the form, we process the information you enter as well as technical metadata generated in connection with the submission.

Form fields processed:

• name
• company
• email address
• telephone number
• subject
• message
• selected website language (German or English)

In addition, technical metadata may be processed when the form is submitted, in particular the IP address of the requesting device and the user agent of the browser used.

Processing is carried out to handle your product enquiry, reply to your message, prepare or perform pre-contractual measures, and prevent misuse and spam.

Depending on the individual case, the legal bases are:

• Art. 6(1)(b) GDPR where the enquiry relates to the performance of a contract or pre-contractual measures,
• Art. 6(1)(f) GDPR for the general handling of business enquiries, communication security, and misuse prevention.

Fields marked as required are necessary for us to process your enquiry and respond to you. Without this information, proper handling is generally not possible.

If you contact us by email outside the contact form, we process the personal data contained in your message, in particular your email address and the content of your communication, for the same purposes and on the same legal bases as when using the contact form.

5. Automatic Email Confirmation and Email Delivery

After a valid contact enquiry has been successfully submitted, our system sends two emails:

• an internal notification to the business email address responsible for RheinKabel, containing the details of your enquiry as well as technical metadata (timestamp, IP address, user agent, and language setting),
• an automatic confirmation email to the email address you provided, containing a summary of your enquiry (name, company, email address, telephone number, subject, and message).

Delivery is carried out via Google Mail (Gmail) email infrastructure using SMTP. Google, as the email service provider, may receive access to the transmitted content and technical connection data to the extent necessary for sending, delivery, and operation of the email service.

Please do not submit special categories of personal data within the meaning of Art. 9 GDPR or unnecessary sensitive information through the contact form unless this is required for your enquiry.

Depending on the technical configuration of the email service, processing may also take place outside the European Union or the European Economic Area. Where transfers to third countries occur, they take place only within the data protection framework provided by the respective service provider.

6. Spam Protection

To protect against automated and abusive form submissions, we use technical safeguards. These include a honeypot field that is invisible to human users and a limit on the number of permitted requests within a defined period (rate limiting).

Normal website visitors do not need to complete the hidden field. If it is nevertheless filled in, the submission is technically treated as automated and is not processed like a regular enquiry.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in protecting our website, our systems, and the integrity of the contact form against misuse.

7. Language Preference and Local Storage

The RheinKabel website stores your selected language (German or English) in your browser’s local storage under the key rk-lang.

The purpose of this storage is to retain your language preference when you revisit the website. The stored information is not used for advertising purposes and is not used for profiling or tracking.

Local storage is not a cookie from a technical perspective. You can delete stored local storage data at any time through your browser settings for website data, storage, or local storage.

The legal basis is Art. 6(1)(f) GDPR where storage is used to provide the website in a user-friendly manner.

8. Cookies

Cookies are small text files stored on your device that may contain certain information.

The RheinKabel website currently does not set analytics, marketing, or preference cookies for analysis or advertising purposes. No non-essential tracking cookies are used.

Where technically necessary cookies are set in individual cases by the browser, web server, or hosting operation, these serve exclusively to provide or secure the website technically. We are currently not aware of any persistent storage of non-essential cookies by the RheinKabel website.

9. Analytics and Tracking

This website currently does not use web analytics or marketing tracking services such as Google Analytics.

No tag managers, Meta Pixel, LinkedIn Insight Tag, Twitter, or comparable tracking services for reach measurement or profiling are integrated.

10. Fonts and External Resources

To ensure consistent presentation, the website loads the Barlow and Inter typefaces via Google Fonts. When you visit the website, your browser establishes a connection to Google servers (fonts.googleapis.com and fonts.gstatic.com).

Google may process your IP address and technical information about the browser and operating system used to the extent necessary to deliver the font files.

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and/or, depending on processing, Google LLC, USA.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in a consistent, professional, and readable presentation of our website.

Depending on processing by Google, a transfer of data to third countries, in particular the USA, cannot be ruled out. Where such a transfer occurs, it takes place within the data protection framework of the respective provider.

11. WhatsApp Link

Our website contains a link for contacting us via WhatsApp (wa.me). This is a standard external link and not an embedded social media plugin.

Simply displaying the link on our website does not establish a connection to WhatsApp or Meta and does not transmit data to WhatsApp.

When you click the link, you leave our website and are redirected to WhatsApp and/or Meta. Their privacy policies and terms of use then apply. Use of the WhatsApp link is voluntary.

12. Social Media

The RheinKabel website currently does not embed social media plugins or embedded social media content (e.g. LinkedIn, Instagram, or X embeds) that would automatically transmit data to social media providers merely upon page load.

14. Recipients of Personal Data

Within our company, personal data is processed only by authorised personnel who require access for their tasks.

In addition, personal data may be disclosed to the following categories of recipients where necessary for the purposes stated:

• hosting and server providers for website operation,
• email service providers for sending and receiving enquiries,
• IT service providers and technical maintenance partners where required for operation, security, or support,
• authorities, courts, or other public bodies where we are legally obliged to do so.

Data is not disclosed for other purposes unless we are legally required to do so or you have given consent.

15. International Data Transfers

A transfer of personal data to countries outside the European Union or the European Economic Area may occur in particular in connection with email delivery via Google Mail and when loading Google Fonts, where service providers or servers outside the EEA are involved.

Where such a transfer takes place, it occurs only if the legal requirements are met and the necessary data protection safeguards are in place in the individual case.

16. Retention and Deletion

We store personal data only for as long as necessary for the respective processing purposes or as long as we are legally obliged to retain it.

In particular, enquiry data may be stored to process your product enquiry, for pre-contractual communication, to comply with statutory retention obligations, to establish, exercise, or defend legal claims, and for technical security reasons.

Once the respective purpose no longer applies and no statutory retention obligation prevents deletion, data is deleted or anonymised unless deletion is incompatible with legitimate interests, such as the preservation of evidence.

17. Legal Bases

Unless otherwise stated in this privacy policy, we rely in particular on the following legal bases for processing personal data:

• Art. 6(1)(b) GDPR – processing for the performance of a contract or pre-contractual measures,
• Art. 6(1)(c) GDPR – processing to comply with a legal obligation,
• Art. 6(1)(f) GDPR – processing for the purposes of legitimate interests, such as secure website delivery, misuse prevention, or handling general business enquiries,
• Art. 6(1)(a) GDPR – only where we have obtained valid consent for processing.

18. Data Subject Rights

You have the following rights regarding your personal data:

• Right of access under Art. 15 GDPR,
• Right to rectification under Art. 16 GDPR,
• Right to erasure under Art. 17 GDPR,
• Right to restriction of processing under Art. 18 GDPR,
• Right to data portability under Art. 20 GDPR,
• Right to object under Art. 21 GDPR,
• Right to withdraw consent under Art. 7(3) GDPR with effect for the future,
• Right to lodge a complaint with a supervisory authority under Art. 77 GDPR.

To exercise your rights, please contact us using the contact details provided in Section 1.

20. Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is in particular:

21. Data Security

We implement technical and organisational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction, or unauthorised access.

Data transmission via our website is encrypted using HTTPS with SSL/TLS where supported by your browser.

Despite regular checks and appropriate safeguards, complete protection against all risks on the internet cannot be guaranteed technically.

22. External Links

Our website may contain links to external third-party websites, for example WhatsApp or other external services. The respective operators are solely responsible for the content and privacy practices of external websites.

When you follow external links, you leave our website. We recommend reviewing the privacy notices of the respective providers.

23. Updates to This Privacy Policy

Last updated: July 2026

We reserve the right to amend this privacy policy if our website, services used, technical processes, or legal requirements change. The current version is available on this page.